Privacy Policy

Powerful You Fitness is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online personal training platform and related Offers.

1. Information We Collect

• Personal Information When you register for an account, we may collect personal information such as your name, email address, phone number, date of birth, physical characteristics, health information, and payment details.

• Usage Information We may collect information about your interactions with our platform, including login/logout times, session durations, and features accessed.

2. How We Collect Information

• Directly from You We collect information you provide when you register for an account, fill out forms, or communicate with us.

• Automatically We may use cookies, web beacons, and other tracking technologies to collect information about your device and browsing activities.

3. Use of Information

• Providing Programs We use your information to create and manage your account, deliver personalised training plans, process payments, communicate with you about your progress and account related matters. In some cases a referral is required and there is a possibility your information will be need to be shared to a Physician or Allied Health Professional to further support your health.

• Improving Business Using Data We may analyse user trends and preferences to improve the functionality and user experience of our platform.
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• Improving Business Using Data The information you provide will be used exclusively for the purpose of responding to your inquiry, processing your request, or offering relevant products and services. We may also use your contact details to send you follow-up communications, marketing materials, or updates related to our services, unless you opt out of receiving such communications.

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4. Data Sharing

• Third Party Services We may share your personal information with third party service providers who assist us in delivering our services such as (payment processors, analytics services, Physician/Allied Health Professionals and Trainerize). These providers are obligated to protect your information and keep you confidential.
• Form Data will be used for for the improvement of the business only and will not be sold or shown to third parties.
  

5. Data Security

• We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or alteration. These measures include encryption, firewalls, and access controls. All data transmitted between the web/mobile app and cloud are secured via HTTPs (Hypertext Transfer Protocol Secure).

6. User Rights

• You have the right to access, correct, or delete your personal information. You can manage your account settings or contact us for assistance.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Clients will be notified of any changes.